Review Us Online
As a local Ottawa company, we are always trying to make our service better and our customers happier. After all, when you’re happy you tell your friends and family about us. There are a number of places where you can go and provide an online review. These are all independent 3rd party sites.
We also have Google and Yelp pages for all our individual locations:
Turpin-Capital Collision
Bank Street Bemac
Bemac Auto Body
Bemac Merivale
CSN Carrosserie Demers
What Our Customers Have To Say
Franco M. (December 7th, 2023)
Big thank you to Norah (front desk) and Evan Renaud!!!
I am sending you this as a big thank you to Norah and Evan. On November 13th I woke up to a flat tire. I went to several shops but nobody would take me as they were busy with winter tire swaps.
I arrived at the 1615 laperriere location about 9am. Norah greeted me and provided excellent customer service and said she would squeeze me in as it was an emergency. The shop was fully booked but she worked with Evan and managed to fix the tire by 12 noon. On November 21st the tire was flat again and I returned to the shop and once again Norah provided excellent customer service and tempered my expectations as the shop was again fully booked.
However this time she said it would be end of day as they were fully booked. She provided me with 2 phone updates on the progress and at 445pm the tire was fixed.
Both employees should receive an instant award as they went beyond normal service and promptly fixed the problem twice.
Location: CSN Bemac
Service: Tire Change
Jack H. (June 17th, 2023)
My car was hit in a parking lot, and Bemac took care of everything! They provided me with impeccable customer service and took care of everything from start to finish. Completely hassle-free, and my car looks brand new. Thank you Bemac!
Location: CSN Bemac
Service: Bodywork
Shahin A. (June 5th, 2023)
Great service friendly staff would recommend them at anytime amazing work matched the paint on my car fast turn around took care of all the work with insurance and rental company
Location: CSN Turpin Capital
Service: Painting
Greg S. (May 19th, 2023)
Brought car in for paint and body repair. Excellent service both in terms of repair work performed and the personal experience with staff. I recommend Bemac – they have always been great.
Location: CSN Bemac
Service: Painting, Body & Trim, Auto detailing
Maj (May 18th, 2023)
Great staff that go the extra mile to make sure every customer gets what they expect plus more. Regular communication on progress of car and detailed repair schedule. I would trust them with any luxury car.
Location: CSN Turpin Capital
Service: Bodywork
David W. (May 16th, 2023)
Had a great experience. The staff kept me informed the whole way. The staff were very knowledgeable and friendly.
Location: CSN Turpin Capital
Service: Auto body & trim repair
Keith C. (May 13th, 2023)
Had a great experience with the service. Their coordination with insurance, dealer, and rental were stellar and smooth. Highly recommend.
Location: CSN Bemac Cyrville
Service: Bodywork
Christine B. (February 22nd, 2023)
Had my back bumper replaced at Bemac after a rear-end collision and have nothing but good things to say. They were efficient and the bumper + paint looks good as new. They even washed my car as it was winter which was an unexpected touch and made getting my car back feel that much better. I will be returning for any future repairs!
Location: CSN Bemac
Service: Body & Trim
Milusha P. (January 15th, 2023)
Had a great experience! My car door had unexpectedly become damaged (wouldn’t open without damaging the side body)this morning. I was driving around attempting to get quotes to get it fixed. Bemac was my second stop. Not only did the staff assure me it wouldn’t cost me an arm and a leg- they popped out the side and in no time and saved me from getting body work done! I had booked an appointment-didn’t need it. Thank you so very much for your kindness! I would recommend them based on their customer service!
Location: CSN Bemac
Service: Body & Trim
Todd H. (February 28th, 2023)
Bemac auto body was selected to professionally paint my vehicle to retain its value. I was totally amazed at the result. Perfection! BEMAC provided expert advice, provided options and delivered. The completed work is a source of pride and I’m happy to recommend BEMAC based on this positive experience. Bravo Team!
Location: CSN Bemac
Service: Car Paint
Felicity L. (January 15th , 2023)
The Bemac team went above and beyond with my vehicle repairs. They were friendly, timely, and communicative throughout the process. Highly recommend!
Location: CSN Bemac
Service: General repairs & maintenance
Sonya Brooks (August 27th, 2021)
I was extremely pleased with the professionalism and friendly service. My vehicle looked like new! It was also given a nice cleaning inside and out. I will use Bemac again.
Location: CSN Bemac
Service: Bodywork
Marc-Antoine Gagné (August 23rd, 2021)
Second time I needed to get my car repaired after a hit and run and they did a great job. Their customer service is great and they were very fast at answering my emails whenever I had questions.
Location: CSN Bemac on Bank
Service: Bodywork
Chris Charbonneau (August 10th, 2021)
What an incredible experience. Never thought I’d find a shop that I could fully trust but definitely found one. So much integrity, honesty , knowledge and professionalism. Thanks guys!
Location: CSN Turpin Capital
Service: Automotive Services
Joyce Visneskie (June 24th , 2021)
I highly recommend this business for any and all of your vehicle’s needs. Fast, friendly and amazing service! All of my questions were answered and explained to me, and my car runs great now
Location: CSN Turpin Capital
Service: Bodywork